What Data We Collect and Why
When you open an account with us, we collect your name, email address, phone number, and — where required for payment verification — your identity document details. Every transaction you make through DANA, OVO, GoPay or QRIS generates a transaction reference that we store for account
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reconciliation and fraud prevention. We also collect device identifiers and session logs to keep your account secure. Whether and how this data is processed in your region depends on local law. We do not sell your personal information to third parties, and we share it only
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with payment processors and fraud-screening services that are bound by equivalent data-protection obligations. You may request a full copy of your stored data by contacting our privacy team via the support channels listed on this page.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.